Everyone in GLF shares responsibility for ensuring that all our children are well cared for and that the organisation conducts its business in a professional manner at all times.
Everyone in GLF has a responsibility, in line with the Public Interest Disclosure Act 1998, to disclose information which, in their reasonable belief tends to show that: a criminal offence has been committed; that a person has failed or is failing or is likely to fail to comply with relevant legal obligations; that a miscarriage of justice has occurred or that the health or safety of an individual has been endangered.
Complaints and grievance procedures exist for staff, carers and children and should be used whenever appropriate.
Child Protection procedures exist for serious concerns in respect of the care of children. They should be used if and when they are necessary.
From time to time people feel unable for different reasons to use conventional avenues of complaint. In these circumstances everyone involved in GLF must accept personal responsibility for drawing their concern to the attention of someone who will accept responsibility for dealing with the issue.
If supervising social workers and their managers are unresponsive or unapproachable any of the directors of GLF should be approached. Local authority staff and local authority complaints procedures should be considered.
Last Update: January 6, 2019